CodeBaby

CodeBaby is a leading intelligent virtual assistant (IVA) technology provider offering self-service and customer engagement solutions that enable the benefits health insurance and healthcare provider industries to increase online customer engagement, drive conversion objectives, and improve online self-service. Its benefits advisor solution, based in the cloud, guides and engages consumers and employees towards decisions on health exchanges and benefits platforms using a combination of interactive web elements, decision support tools, and emotionally expressive 3D intelligent virtual assistants. The technology improves education and service while improving operational support such as calls to customer service and inaccuracy on enrollment and application forms, all with the flexibility of multilingual options. Its many additional CIVA solutions create tremendous value for a rapidly growing number of industries, Fortune 1000 companies as well as mid-sized clients.

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